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Customer Service

 

 

RING SIZE

Máxima Chang Jewellery rings are made following Asia (Taiwan) Ring Size standard.

 

How to measure your ring size:
1. Take a 6cm
 long strip of paper, put it around the base of finger that you want to wear the ring on, and record the best fitting length.

This measure will become the inner circumference of your ring.

2. Find your size in the Asia (Taiwan) Ring Size Chart below

 

 

Please contact us if you need assistance with figuring out your ring size!

 

 

CUSTOMER SERVICE

1. Máxima Jewels Accessory Collections: We offer 1 complimentary plating service for all Accessory pieces.

2. Máxima Jewels Jewelery Collections: We offer complimentary annual maintenance service, and 1 complimentary ring size change service for all Jewelery pieces.

 

 

 

3. Additional alterations for sold pieces: Quotations will be provided based on the design alteration, add/replace diamond, and other requests.

 

DELIVERY

1. Within Taiwan: Orders will be shipped via T Cat regular delivery.

Delivery Fee: TWD 100

Delivery Time: 2 – 3 business days.

If the destination is within Taipei, we also provide meet&deliver service. Please note your meet&deliver request as you place your order, our assistant will contact you to make arrangements.

2. Overseas: Orders will be shipped via Chunghwa Post, delivery time for all destinations is around 7 business days.

3. Accessory Orders: Shipped via Chunghwa Post registered mail to Asian countries.

Delivery Fee: TWD 200

    Jewellery Orders: Shipped via Chunghwa Post express mail.

Delivery Fee to Asian countries: TWD 600

Delivery Fee to Americas and Europe: TWD 750

 

4. You may also choose FedEx for overseas delivery. Please note your preference and provide your full name and receiving address in English as you place the order. We will provide both jewelry price and FedEx fee quotation  in our response.